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A keloid (also called a keloid scar) is an overgrowth of a scar, after the skin has been damaged. It is an abnormal type of wound healing, which results in a large, soft growth where the skin has been damaged. It is particularly common in people with dark skin.

What is keloid?

Keloid is an overgrowth of the scar tissue that develops around a wound, usually after the wound has healed. It expands far beyond the original scar. Rather than stay in a straight line, for example, after a surgical incision, it spreads outwards.

When first coined in 1806, the original term was 'chéloïde', taken from the Greek word 'chele' which means crab's claw. This refers to the way the keloid grows sideways into the normal skin.

Who gets keloid scars?

Keloid scars are more common in people with darker skins, especially African-American races. The peak age is 10-30 years and keloids are less common in the elderly or babies. Studies of African people have shown that 6-16 out of a hundred develop keloids. Half of people with keloids will have other members of the family who have also developed keloids.

What causes a keloid scar to form?

Science hasn't yet managed to explain why some people go on to develop keloid scars after their skin is damaged, and others don't. But we have a pretty good idea of how it happens.

Keloid scars form because the normal process of scarring, that we all have, goes into overdrive:

  • Normally when the skin is damaged, fresh skin is laid down to heal the damage but then the damaged area you see gradually fades away (the medical term for this process is 'involution').
  • In a keloid scar too much collagen is laid down in the skin after the damage has happened. It heals 'too much'.
  • Then, instead of simply fading away, the scar tissue just stays where it is.
  • The people who get keloid scars are usually those who have black skin and who originate from Africa or the Caribbean.
  • No one quite knows why this happens. It seems to be unique to humans: other animals do not get keloid scars.

How does a doctor diagnose a keloid scar?

  • There is no particular test for a keloid scar. It is diagnosed from the clinical story (a slow-growing overgrowth of a scar, usually in a dark-skinned person), with the scar growing beyond the location of the original skin damage.
  • Occasionally a keloid scar can mimic other skin tumours.
  • Very rarely, a skin tumour like a dermatofibroma or a soft tissue sarcoma can be mistaken for a keloid scar, or vice versa.
  • In that case, a biopsy will need to be taken by a specialist. A biopsy is a procedure where a sample of tissue is taken for further analysis.
  • The biopsy will be looked at under a microscope and a specialist (histopathologist) will be able to see the typical microscopic features of a keloid scar: a swirling nodular pattern of collagen fibres.
  • Note: a biopsy is hardly ever necessary because the history - ie the patient's story - and the appearance of the skin growth are very typical of a keloid scar.

What do keloid scars look like?

This image shows a keloid scar on a 4-year-old child's toes, that formed following surgery he had at the age of 2 years:

Keloid on toes of a child after surgery. free image from openi.nlm.nih.gov/

The image below shows a keloid scar on a woman's ear, after an ear piercing.

Keloid of ear auricle (not ear lobe).
Free image from openi.nlm.nih.gov/

Images from Openi® (Open Access Biomedical Image Search Engine)  

How do keloid scars develop?

Keloid typically starts to develop about three months after the original skin damage although it can take up to a year. The first thing you will probably notice is that rubbery scar tissue starts growing beyond the borders of the original damage. It may become tender, itchy, and painful or produce a burning sensation. Sometimes keloid develops without any apparent skin injury, although most people can identify a cause. The common areas are the breastbone (sternum), shoulder, earlobe and cheek. Keloid growing over a joint can restrict movement. In time, the original red colour changes to brown or becomes pale.

Growth continues for a few weeks to a few months. The growth is usually slow but occasionally there is rapid enlargement over a few months. Once they stop growing most keloid scars remain the same size or get smaller.

  • Keloid scars are an overgrowth of skin after a cut or injury.
  • Instead of the skin healing normally, it goes into 'overdrive' and heals 'too much'.
  • They start very small and grow slowly, over many months.
  • There can be a gap of a month or two between the original injury and the keloid scar starting.
  • Typical areas they develop are:
    • Behind the ears after ear piercing.
    • On the breastbone after chickenpox, acne, or an injury.
    • On the side of the shoulder (deltoid) after a vaccination.
  • They can also occur after surgery, done by doctors - for example, after ear reduction surgery (where there is a scar behind the ears) or for removal of a suspicious skin growth.

What do keloid scars feel like?

  • They are usually smooth, slightly shiny, firm skin growths.
  • When they are growing they can feel itchy, prickly or sore.
  • Once they have stopped growing they are not usually painful.

How can a keloid scar be treated?

Many patients ask for their keloid scar to be 'cut out' (surgically excised). This is hardly ever successful and in fact can result in an even bigger keloid scar coming back. Keloids must never be cut out by a GP or by anyone who isn't medically qualified. They should only be treated by a specialist doctor such as a dermatologist or a plastic surgeon.

Even then, most doctors will be very guarded in what they promise: how well a keloid scar responds to treatment can be unpredictable; many treatments are a matter of trial and error.

There are several ways of treating keloid scars, without surgery:

  • One of the most common methods is injecting steroids and local anaesthetic into the keloid scar itself. The injections are done with a tiny needle, but can be a bit sore. This is called 'intralesional corticosteroid treatment':
    • The steroids and anaesthetic can help to stop the proliferation of the skin cells in the keloid scar (what are called fibroblasts).
    • Approximately one injection is given a month, for 4-6 months.
    • One of the side-effects of too many steroids in the skin can be that the skin gets thin and easily damaged.
  • Another treatment is silicone: it is put on to the skin either as a gel or a flexible sheet. Silicone treatment for skin damage has been used since the 1980s. But their use for keloid scars has not really been proven:
    • They can reduce the thickness of the keloid scar.
    • They can also make the colour paler.
    • However, the silicone sheet can be cumbersome to keep on for long periods of time and also can look unsightly.
    • The silicone gel is almost invisible once it's dry and is easy to apply. However, it can take a while to dry fully and you can't put any clothes on top until it's completely dry.
  • Sometimes putting steroid ointment on, under a dressing, can dampen down a keloid scar. A tape that is impregnated with steroids is prescribed by dermatologists. They are helpful in children, who may not be able to tolerate steroid injections.
  • Laser therapy has been shown to be effective for keloid scars. These are specialised treatments used by specially trained dermatologists. You should not use a cosmetic skin clinic that does not have properly qualified doctors.
  • There are other treatments that are used rarely: radiotherapy or forms of chemotherapy that are injected into a scar. These are emerging treatments that are not commonly used.

This image shows a keloid around a Caribbean woman's ear that came back after surgery (a and b), followed by repeat surgery (c) and then repeated steroid injections (d):

Failed surgery for an ear keloid followed by surgery and intralesional steroids. 
Free image.

Images from Openi® (Open Access Biomedical Image Search Engine)

Can keloid scars be prevented?

Once someone has had a keloid scar, it is vital they avoid piercings, tattoos and ideally any surgery unless essential. Steer clear too of unnecessary procedures such as cosmetic surgery, especially in those areas of the body where keloid is prone to develop. If you get acne, you should make sure it is treated effectively at an early stage so the spots do not scar. If you are identified as being at risk of keloid and need an operation, your surgeon may offer you dressings, steroid injections or other treatments to reduce the risk of keloid developing.

Further reading & references

Disclaimer: This article is for information only and should not be used for the diagnosis or treatment of medical conditions. Patient Platform Limited has used all reasonable care in compiling the information but makes no warranty as to its accuracy. Consult a doctor or other healthcare professional for diagnosis and treatment of medical conditions. For details see our conditions.

Dr Oliver Starr
Peer Reviewer:
Dr Laurence Knott
Document ID:
13624 (v3)
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