Harvey Group Practice

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Patient Online Programme

The Patient Online Programme has developed an interactive Support and Resources Guide (http://www.england.nhs.uk/ourwork/pe/patient-online/) to help general practices implement their GMS/PMS contractual requirements by ensuring they offer patients the online option of booking appointments, ordering repeat prescriptions and access to their summary information (allergies, medications and adverse reactions).
The guide includes materials developed by the RCGP, e.g. guidance and practice tools, as well as materials for patients, frequently asked questions, regional and local support arrangements and much more. It offers clarification of pertinent issues such as proxy access and coercion.