EMERGENCY INFORMATION – For a health emergency please call ” 9 9 9 “
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- Signs of a heart attack (pain like a very tight band, heavy weight or squeezing in the centre of your chest)
- Signs of a stroke (face drooping on one side, can’t hold both arms up, difficulty speaking
- Severe difficulty breathing (including choking, gasping or sudden swelling of the mouth, tongue or throat)
- Seizure or fit (shaking or jerking, or unconscious & can’t be woken up)
- Heavy bleeding (spraying, pouring or enough to make a puddle)
- Serious accident, or severe injuries, burns or scalds
- Tried to end your life (by taking something or harming yourself)
- Suspected meningitis
- Anaphylactic shock (severe allergy)
- Fluctuating levels of consciousness or completely unconscious
NON-URGENT INFORMATION – For non urgent medical advice out of hours when the surgery is closed please call ” 1 1 1 “
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For emergencies outside of Monday-Friday 8.00-18.30, please call 111.
Anyone who lives in, or is visiting, Hertfordshire, can call 111 when they need medical help fast, but it’s not a 999 emergency, life-threatening situation.
Callers are assessed, given advice and directed straight away to the local service that can help them best. That could be an out of hours GP (Herts Urgent Care), a minor injuries unit, community nurse, late opening pharmacist, an urgent care centre or A & E.
Calls from landlines and mobile phones are free.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.